The Pharmacy Benefit Management Technician Certification Program (Program) prohibits any kind of improper or illegal discrimination. This policy explains discrimination and what you should do if you feel you are being discriminated against.

The Program will not discriminate against any individual based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, Federal, or local law.

The Program is committed to affirmative action with respect to gender, race, covered veteran status, and disability in its credentialing practices and our employment practices.

This policy applies to all applicants, candidates, certificants, Members of the Board of Directors (Board), committee members, volunteers, vendors, consultants and employees of the Program.

Discrimination happens when you feel you are treated differently because of your race, sex, religion, national origin, age or other reason protected by the state or Federal government.

A complaint of discrimination could happen if you believe you are being treated unfairly because of any of the following demographics:

  • age
  • ancestry
  • color
  • covered veteran status
  • gender
  • gender identity and/or expression
  • genetic information
  • handicap/disability
  • marital status
  • national origin
  • race
  • religion
  • sexual orientation
  • status with respect to public assistance


If you experience or witness any incident or behavior that you believe is discriminatory, you should report that incident or behavior by completing the Discrimination Complaint Form located below. Once complete, please return it via the Chair of the PMBCT Board of Director’s confidential Fax at +1 866-354-8687.

Alternatively, you can mail the form to the PMB Technician Certification Program at:

Distance Learning Network, Inc.
11000 Optum Circle
Eden Prairie, MN 55344 USA

160428 Discrimination Reporting Form.pdf